• Product Name:230v 40W E27 Opal Ball Wall LightColour:BlackMeasurement in cm:Height: 26Width: 28Diameter: 20Lamps:1 x E27n• Wattage:230v 40WIP Rating:IP44n• In the event that this item is out of stock, our team will contact you to offer you an alternative item or arrange a full refund. If you would like to verify stock before purchase please feel free to contact us on sales@jozilighting.co.za.
Thank you for shopping at JOZI LIGHTING. If you are not entirely satisfied with your purchase, we’re here to help.
We will do our best to ensure that you are 100% happy with your shopping experience. However, occasionally you may need to return an item.
Items can be returned to us within our returns period. Please contact our team, as per the policy below, and we will be happy to assist and make the relevant arrangements.
Returns
You have 7 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused/new and in the same condition that you received it and needs to be in its original packaging. Please note that a 15% handling fee will be applicable to all returns aside from returns due to goods being received damaged. All goods are inspected before they are despatched to you to ensure a quality product is delivered.
You are welcome to return the goods at our premises or by using a reputable courier company. Please note that goods will be checked before a refund is processed.
Please send us an email with all the return details and state clearly on the email or invoice the reason for the return and whether you require a refund or an exchange. If the goods are damaged, we will replace the item. If the item is out of stock, we will refund you or offer you an alternative item.
Refunds
The returned goods will be examined by our staff on arrival, if the goods were shipped/couriered to us we will notify you via email of our decision within a reasonable period of time. The refund will be processed within thirty (30) days of receiving the goods.
If a refund is payable to you, we will transfer the money using the same method originally used by you to pay for the purchase.
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
At Jozilighting, we strive to ensure that all orders are processed and delivered efficiently. Please review the following shipping terms to understand how your order will be handled.
Order processing & dispatch
Orders are only dispatched once full payment has been received and the funds reflect in our account.
Once payment appears on our side, we arrange for the courier to collect and deliver the order.
If payment is received immediately, your order will be shipped on the next business day.
E-commerce platform order
Some external e-commerce platforms operate with their own service-level agreements (SLAs) and integrated courier services.
When an order is placed on these platforms, payment is handled through the platform.
Once Jozilighting receives payment from the platform, the order is dispatched immediately.
On average, dispatch occurs within 24 hours, after which the courier collects the parcel for delivery.
Shipping turnaround time
We aim to deliver orders as quickly as possible:
Local Deliveries (Within Gauteng)
If payment reflects quickly, orders are shipped next day.
Typical delivery time: 2–3 business days
Outside Gauteng
Standard delivery time: Up to 5 business days
Outlying areas: Please allow an additional 2 days for delivery.
Maximum Turnaround
The maximum shipping turnaround time is 5 days, excluding delays caused by courier partners or outlying areas.
This includes the time required to transfer products from suppliers to our dispatch point before delivery occurs.
Important: When using your own courier, Jozilighting cannot be held liable for:
